InMotion Hosting has been in the web hosting business since 2001, building a reputation around business-focused hosting with an emphasis on speed, reliability, and US-based support. Unlike many EIG-owned competitors, InMotion operates independently and has maintained a generally positive reputation. In this InMotion Hosting review, we test their shared hosting, VPS plans, and support to see how they stack up in 2026.
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InMotion Hosting offers shared hosting, VPS hosting (both managed and unmanaged), dedicated servers, and WordPress hosting. They differentiate themselves with free SSD storage on all plans, a 90-day money-back guarantee on shared hosting (one of the longest available), and a focus on business customers. Their infrastructure spans two data centers on the US East and West coasts. While InMotion has solid fundamentals, our testing found that performance and pricing do not quite match the best value providers in the market.
Pros
- 90-day money-back guarantee on shared hosting plans
- Free SSD storage included on all plans
- Free SSL certificates and free website migration
- Free domain registration for one year
- US-based customer support available 24/7
- Both managed and unmanaged VPS options available
- Two data center locations (East Coast and West Coast US)
- Free automated data backups on higher-tier plans
- Business-focused features like Google Workspace integration
Cons
- Renewal prices are significantly higher than promotional rates
- Performance is good but not exceptional compared to top providers
- VPS pricing is higher than competitors like InterServer
- Setup time for shared hosting can take up to 24 hours
- Entry-level plan limits you to one website
- Backups are not included on the entry-level plan
- Account verification process can be slow for new customers
InMotion Hosting Performance Testing
We deployed test sites on InMotion's Launch shared hosting plan and their VPS-1000HA managed VPS plan. Here are the benchmark results over 60 days of monitoring:
- Uptime: 99.95% on shared hosting, 99.98% on VPS. Solid reliability with no major outages.
- Response Time: Shared hosting averaged 480ms. The VPS plan improved to 290ms.
- Page Load Speed: WordPress homepage loaded in 2.0 seconds uncached and 1.0 seconds with caching on shared hosting.
- Disk Performance: SSD storage delivered 450 MB/s on shared and 680 MB/s on VPS.
- Network: Good performance from both East and West coast data centers. Choosing the location nearest to your audience matters.
InMotion's performance is respectable—better than Bluehost and HostGator in our tests, but behind SiteGround and InterServer. The SSD storage gives a noticeable boost over HDD-based providers, and the dual data center setup allows for geographic optimization.
InMotion Hosting Pricing
InMotion's shared hosting pricing follows the promotional model with renewal increases:
| Plan | Intro Price | Renewal Price | Websites | Storage |
|---|---|---|---|---|
| Launch | $2.49/mo | $11.99/mo | 2 | 50 GB SSD |
| Power | $4.99/mo | $16.99/mo | Unlimited | 100 GB SSD |
| Pro | $8.99/mo | $24.99/mo | Unlimited | 200 GB SSD |
While the promotional prices are competitive—especially the Launch plan at $2.49/month—the renewal prices are 4 to 5 times higher. The 90-day money-back guarantee provides a long evaluation window, but once it expires, you are locked into the higher rates. InterServer's price-lock guarantee eliminates this concern entirely.
InMotion VPS Pricing
| Plan | RAM | CPU | Storage | Bandwidth | Price/mo |
|---|---|---|---|---|---|
| VPS-1000HA | 4 GB | 2 cores | 90 GB SSD | 4 TB | $17.99 |
| VPS-2000HA | 6 GB | 3 cores | 150 GB SSD | 5 TB | $27.99 |
| VPS-3000HA | 8 GB | 4 cores | 260 GB SSD | 6 TB | $42.99 |
InMotion's managed VPS plans include cPanel and WHM, which adds convenience but also drives up the price. The VPS-1000HA at $17.99/month for 4GB RAM is nearly double the cost of InterServer's Slice 3 plan ($10.00/month for 4GB RAM). The managed aspect is valuable if you do not want to handle server administration yourself, but if you are comfortable with self-management, the savings from InterServer are substantial.
InMotion Customer Support
InMotion offers US-based 24/7 support via live chat, phone, and email. Our testing showed:
- Live Chat: Average response time of 4 minutes. Agents were knowledgeable and helpful.
- Phone Support: Connected within 3 minutes during business hours. Evening wait times were longer.
- Support Quality: Better than EIG-owned brands. Agents understood technical questions and provided accurate answers.
- Knowledge Base: Comprehensive tutorials and guides covering setup, WordPress, email, and more.
InMotion's support is a strong point. The US-based team is well-trained and generally resolves issues without excessive escalation or upselling.
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Explore InterServer VPS →Who Should Use InMotion Hosting?
InMotion Hosting is a good fit for:
- Small to medium businesses that want US-based support
- Users who want a long 90-day evaluation period
- Those who need managed VPS with cPanel access
- WordPress site owners who want free SSD and migration
InMotion is less ideal for budget-focused users, developers who want unmanaged VPS at the lowest price, or anyone concerned about renewal pricing. For those needs, InterServer's price-locked VPS plans offer better value.
How We Tested InMotion Hosting
Our InMotion Hosting evaluation involved 60 days of continuous testing across both their Launch shared hosting plan and VPS-1000HA managed VPS plan. We deployed identical WordPress test sites on both plans and monitored uptime using third-party monitoring services with 60-second ping intervals. Performance benchmarks included UnixBench for CPU scoring, dd and fio for disk I/O speed, and iperf3 for network throughput measurements. We tested both the East Coast (Virginia) and West Coast (Los Angeles) data centers to evaluate geographic performance differences. Page load speeds were measured using WebPageTest from multiple locations. Support quality was evaluated through live chat, phone calls, and email tickets submitted at various times throughout the testing period, including weekends and evening hours.
Security Features
InMotion Hosting includes a solid set of security features on their hosting plans:
- Free SSL certificates: Let's Encrypt SSL included on all plans
- Hack & Malware Protection: Patchstack-based malware protection on higher-tier plans
- Automatic Data Backups: Free automated backups on Power and Pro plans (paid add-on on Launch)
- DDoS Protection: Basic network-level DDoS mitigation included
- Secure Email: SpamSafe email filtering included on all plans
- SSH Access: Secure shell access available for encrypted server communication
- Two-Factor Authentication: Available for account login security
- ModSecurity: Web application firewall available on managed VPS plans
- Free Website Migration: Secure migration handled by InMotion's team at no cost
InMotion's security is above average for the price point. The inclusion of Patchstack malware protection on higher tiers is a nice touch. However, the entry-level Launch plan does not include automatic backups, which is a drawback compared to InterServer's free weekly backups.
Frequently Asked Questions
How long is InMotion's money-back guarantee?
InMotion offers a 90-day money-back guarantee on shared hosting plans—one of the longest in the industry. This gives you three full months to evaluate the service risk-free. VPS plans have a shorter 30-day guarantee. InterServer also offers a 30-day money-back guarantee on all plans.
Does InMotion offer WordPress-specific hosting?
Yes, InMotion offers WordPress-optimized hosting on their shared plans. Features include one-click WordPress installation, pre-installed caching plugins, automatic WordPress updates, and free SSL. Their managed WordPress hosting includes staging tools and premium WordPress themes.
Where are InMotion's data centers located?
InMotion operates two data centers: one in Los Angeles, California (West Coast) and one in Virginia Beach, Virginia (East Coast). During signup, you can choose the location closest to your target audience. This dual-coast setup is better than single-location providers but does not match the global reach of Vultr (32 locations) or DigitalOcean (15 locations).
Does InMotion offer monthly billing?
InMotion offers monthly billing on VPS and dedicated server plans, but shared hosting requires a minimum 12-month commitment. The best promotional rates are available on 24-month and 36-month terms. InterServer offers monthly billing on all plans, including shared hosting.
Does InMotion offer a website builder?
Yes, InMotion includes a drag-and-drop website builder called BoldGrid on their shared hosting plans. BoldGrid is a WordPress-based builder that provides pre-designed templates and a visual editing experience. It is a good option for users who want the flexibility of WordPress with the ease of a website builder. For users who prefer traditional WordPress or custom development, InMotion's one-click installer and SSH access provide full flexibility.
Can I get a free domain with InMotion?
Yes, InMotion includes a free domain registration for the first year on most hosting plans. After the first year, the domain renews at standard rates. This is similar to Bluehost and HostGator. InterServer does not include a free domain, but its lower ongoing hosting costs and price-lock guarantee typically result in better long-term value.
The Bottom Line
InMotion Hosting is a solid, business-focused hosting provider with genuinely good support and reliable performance. The 90-day money-back guarantee and free SSD storage are compelling features. However, the renewal pricing and VPS costs are higher than what InterServer offers. If business-focused support and managed VPS are important to you, InMotion is worth considering. If you want the best value and price stability, InterServer remains our top recommendation.
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